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Icefuse Networks [Global Staff Policies]

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Icefuse Networks

Icefuse Networks

System
Chain of Command
Board of Directors
Chief Executive Officer
Network Director

Executive Team
Network Supervisor

Server Leadership
Division Leader
Head Administrator

Server Staff
Elite Administrator
Administrator
Senior Moderator
Moderator
Trial Moderator​
Executive Policies
  • EP 1A: Any staff, higher up, or executive that wishes to resign must submit their resignation three days prior before departing from the community. Failure to do so will result in a staff blacklist. The blacklist reason must state "Executive Order | EP1A | Failure to Resign”. Resignations may be accelerated by requesting it on the resignation form.
  • EP 1B: Supervisors are assigned to specific servers and serve as a final point of contact on day-to-day operations. Network Directors have the final say on all matters.
  • EP 1C: Any staff members intoxicated to the point of their administrative decisions being impaired must NOT perform any staff duties until sober. Failure to follow this rule may result in suspension, demotion, or removal in severe cases.
  • EP 1D: Staff members or Executives are to recuse themselves from any interviews, reports, or administrative situations involving members who they have a personal rapport or bias towards. The staff members and executives may provide feedback on the discussed member, however they will not conduct interviews, accept/deny applications, or render punishments to that member.
  • EP 1E: The executive team reserves the right to remove, suspend, or ban any members or accounts found to be associated with any of the following activities: leeching, causing unnecessary drama, harassment, attacks, witch hunting, malicious activity, hacking, threats to life, exposing personal information, DDoS/DOX discussion, warz aka illegal/pirated downloads, or staff association with any malicious communities.
  • EP 1F: Staff members who need a break from their duties may post a “Leave of Absence (LOA)” for up to 14 days per month. If the staff member needs an extension beyond that, it requires approval from a Network Supervisor or above. While a staff member is on LOA, they are excused from hour requirements and any responsibilities they have from their teams. A staff member may be taken off LOA forcefully by their Division Leader if they are abusing the system to avoid tasks, punishments, or hour requirements.
  • EP 1G: In order to apply for staff, you must qualify with the following conditions:
    • You must be a current and active member of the server you are applying for.
    • [Garry’s Mod] You must have at least 10 hours played on the server you are applying for.
    • [Rust] You must have 50 hours played on Icefuse Servers, and at least 100 hours played on Rust.
    • You must have membership access to the Icefuse Networks Teamspeak Server.
    • You may not be staff in another Garry's Mod community as staff.
    • You must have no bans or infractions on your account in the past 30 days.
    • You must not apply to PP 1E.
  • EP 1H: Google Documents which are used in an official and authorized capacity for Icefuse Networks and/or its services shall be owned by our official Icefuse Networks Email: icefusenetworks@gmail.com.
  • EP 1I: Network Executives are exempt from roleplay regulations or punishments, however they should actively attempt to follow rules and cause as little disturbance to the server environment as possible.
    • Network Executives are still subject to roleplay arrests.
  • EP 1J: Network Executives are exempt from staff rules and punishments, however they will act professionally at all times. Blatant rule breaking or abuse should be reported to a Network Director or the Human Resources Team.
  • EP 1K: Users who are exceedingly harmful to the members of the community by continued harassment, doxxing of other users, or threats against others may receive a ban for the reason "Excommunication". This is the highest level of punishment where we effectively sever all ties to the individual. Any user or member who has been "excommunicated" from the Network is to be removed from any friends list, group or other collective of a staff member or a user who holds an applied role play position (such as a commander or a general.) If the member refuses to remove the excommunicated individual, they may be disallowed or removed from their positions until a further review is completed.
  • PP 1A: Staff Members must enforce the official rules for their server.
  • PP 1B: Any staff caught breaking server rules or conducting themselves unprofessionally will result in a review by the Head Administration team of their server which may result in strikes, suspensions, demotions, or removal from the staff team.
  • PP 1C: All staff members are required to be on TeamSpeak when playing on an Icefuse server.
  • PP 1D: Members may only hold a staff rank on one server. Executive ranks are global to all servers.
  • PP 1E: Staff members that wish to transfer servers must make a request. Once the request is approved by both of the server’s Division Leaders, the staff member will take a one rank penalty. If the staff member is a Head Administrator or above, they will receive a two rank penalty. Staff members that are moderators or below are ineligible to transfer. Exceptions to this policy must be approved by a Network Director or the CEO.
  • PP 1F: Members who are denied/removed from staff are ineligible to apply for any server for 30 days. Members who resign from staff must wait 14 days before applying for a staff team again.
  • PP 1G: All staff members must attend either the Western or Eastern staff meetings. If you are unable to attend a meeting, you must fill out an absence form for your server. Failure to attend or provide notice may result in withheld promotions or strikes.
  • PP 1H: All staff members must have the "IFN.GG" tag in their Steam name.
  • PP 1I: Releasing information from private staff documents/discords including, but not limited to, staff documents, HA+ conversations, or administrative reports can result in a demotion or removal from staff. Serious cases may even incur a staff blacklist or server bans.
  • PP 1J: Former staff members may use their most recent old application or change up their most recent application to apply for the staff team where they hold a returning rank.
  • PP 1K: Former staff members who left the staff team on good terms, and have no punishments or bans within the past 90 days, may be eligible to be reinstated to staff for the server they previously staffed on. Returning staff members are held on a 14-day probationary period before they can be considered for promotion, unless the promotion is approved by the Division Leader for their server or above.
    • Former Moderators and Senior Moderators are eligible to return as a Moderator.
    • Former Administrators and Elite Administrators are eligible to return as a Senior Moderator.
    • Former Head Administrators are eligible to return as an Administrator.
    • Former Division Leaders are eligible to return as an Elite Administrator.
    • Former Executives may be eligible to return as an Elite Administrator on any server depending on their prior experience.
  • PP 1L: Former staff members reapplying to staff are eligible to skip the interview phase once their application is processed. If the interview has changed significantly then they will have to do an interview.
  • PP 1M: Former staff members will be able to skip the full training process if the training process has not changed. Instead they will receive a much shorter refresher of their rank and responsibilities.
  • PP 1N: Resignations that are non-accelerated will have a grace period of 1 week from their date of posting to void their resignation. Once this 1 week period is over the Resignation will be final.
    • Accelerated Resignations are final.
  • PP 1O: All Forum based Commander+ Applicants that reside within the Commander Section excluding the RP positions will be allowed to join the staff team starting from the Senior Moderator Rank.
    • Applicable to Clone Wars, Imperial, & Military.
Rust Specific Policies
  • PPR 1A: Staff members are required to have at least 10 hours per week on Icefuse Servers.
  • PPR 1B: Any VAC ban must be 180 days or older to apply for staff. If the player has any type of game ban aside from rust that is less than 180 days, the player cannot apply for staff.
  • AP 1A: All affairs managers are promoted by the Network Supervisor/Supervisors assigned to the server.
  • AP 1B: Network Supervisors are not permitted to hold a permanent manager position on any affairs team, however, they may serve as an interim manager until a suitable candidate is found.
  • AP 1C: All changes (structural changes, policy changes, addition/removal of official documents) for any affairs team must be approved by the Network Supervisors assigned to the server prior to release or implementation to an affairs team.
  • AP 1D: Team members found to be abusing or neglecting their roles and responsibilities are subject to immediate removal/demotion in that particular team. In addition to this, if any member is demoted to where they no longer fulfill a requirement for an affairs team, they are to be stripped of that team. Users who are banned from a server while in an affairs team are subject to review and may be removed from the team based on the severity of the ban.
  • AP 1E: All reports on affairs managers must be brought to the Network Supervisors who are assigned over the server and will be dealt with by them.
  • AP 1F: The maximum manager positions an individual may hold is two.
  • AP 1G: Division Leaders may hold manager positions as long as they were promoted to manager while they were a Head Administrator
  • AP 1H: If a Head Administrator wishes to join an external affairs or personnel team as an officer, they must first be approved by the manager of that team. If they are not approved, they are instead enrolled into the team as the lowest rank of the team.
  • IP 1A: A member of any Infrastructure Team that abuses any given abilities, commands, privileges or permissions as provided by their role within an Infrastructure Team shall be removed and blacklisted from all teams which fall under the Infrastructure Department. A ban may be issued depending on the severity of the issue.
  • IP 1B: Our Forums, TeamSpeak 3 server and various Discord servers operated under the Network umbrella are the sole authority of the Infrastructure Department. All promotions, demotions and disciplinary actions within these services must be approved or authorized by policy or by direct instruction from a Network Supervisor, the Board of Directors, or the C.E.O.
  • IP 1C: The Board of Directors shall select a member to serve as a Manager of a singular team within the department. A single member cannot serve as a Manager for multiple teams within the department.
  • IP 1D: Team moderators have the final decision on any moderation decisions made on their respective platforms. The Network Executives and the C.E.O have the final say on these matters.
  • IP 1E: Moderation actions taken on the Forums, TeamSpeak, and Discords must be logged to their appropriate areas.
  • IP 1F: Any Official Icefuse Discord must abide by our networks policies and rules. In addition to this, all staff/RP communications in relation to the server must be handled on that discord, not unofficial discords.
  • IP 1GH: Any major TeamSpeak and Forum issues shall be reported directly to the Board of Directors if there is no predefined COC for the issue.
  • IP 1H: Any user posting or discussing any content on any Icefuse TeamSpeak, Forum or Discords that is related to, Pornography, Sexually Suggestive, Threats to other members of the community or themselves, Suicide or self-harm, Racism, Homophobia, Sexism, Harassment, Gore, Malicious links, Pirated content, Malicious Programs, Leaking Personal Info or anything else that is considered harmful to the community or towards a person or group in any way, will be liable to removal and or extreme punishment up to a permanent ban on all Icefuse TeamSpeak, Forum and Discord platforms under discretion of the Infrastructure Moderator dealing with the situation or the Network Supervisors, Board of Directors, or C.E.O.
  • IP 1I: Any guests, users, members, or staff who visit our TeamSpeak, Forum and Discord platforms are subject to the Icefuse Networks Rules associated to that platform & all Policies and TOS at all times. All users explicitly agree to follow these set policies and rules when accessing our TeamSpeak, Forums, Website, Discords, or any other domain associated with Icefuse.net / Icefuse Networks.
  • IP 1J: Any user found using exploits or bugs on any Icefuse TeamSpeak, Forum or Discords will be subject to punishment up to a permanent ban. Any bugs or exploits found must immediately be reported to the Network Supervisors or Board of Directors.
  • IP 1K: Any users found to be using any of our TeamSpeak, Forum or Discords to flame, slander, or generally cause drama will be punished severely, including up to a permanent ban from all of the said platforms hosted by Icefuse Networks. Complaints about staff or members shall be directed through the appropriate chain of command, instead of publicly slandering, being malicious or causing drama. This is to protect the general well-being and good nature of the community.
  • IP 1L: All staff must have the same name for the IFN Forums, TeamSpeak, Discords and any other platform hosted by Icefuse Networks (if available). This is to ensure people can be found easily and to limit confusion.
  • IP 1M: TeamSpeak must be used as the main voice communication platform for subjects related to Icefuse Networks, including but not limited to, RP and non-RP training, tryouts, disciplinary actions, RP missions etc. No IFN Discords may use or have voice channels unless explicitly approved by the Board of Directors or C.E.O.
  • IP 1N: Specific Network Supervisors permissions and access are assigned and under the sole discretion of the Board of Directors and C.E.O. They oversee the TeamSpeak and Forum Moderation Teams along with moderation of those platforms, process TeamSpeak, Forum and Discord ban appeals, reports, suggestions/bug reports and anything else permitted by the Board of Directors, and act as a chain-of-command for the Board of Directors. Anyone attempting to contact the Board of Directors should first go to a Network Supervisor unless the situation is urgent.
  • IP 1O: This policy and it’s outlined directives are subject to change at any time at the discretion of the Board of Directors and C.E.O
  • HP 1A: Any user who is found to be leaking details, evidence, or conversations about a HR report will be banned up to 6 months from all Icefuse Servers.
  • HP 1B: Any conversation with a member of Human Resources that is about a serious issue or held within a red room/HR room will be covered under HP1A.
  • HP 1C: Any user that is involved in an HR report may not use/act on any of the information they are aware of. This will lead to a removal from any position you hold where you acted upon HR information and potentially any other positions.
  • HP 1D: All reports will be submitted within the HR Report section of the forums.
Board of Directors
  • Is in charge of the following:
    • All network operations.
  • Has authority over:
    • Supervisors and below
  • Is given the positions:
    • Executive roles
    • Any roleplay position at any time.
  • Can perform the following actions:
    • Promote and demote any staff to the rank of Supervisor with Board Approval, finalized by the Chief Executive Officer.
    • Perform or execute any actions in regards to the global staff team and all affairs or infrastructure teams.
    • Create, modify, or remove any rules on any servers
    • Promote and demote roleplay positions (in the absence or failure of a Division Leader)
    • Create, modify, or change roleplay (including roleplay rules, situations, game master events, etc.)
    • Create, modify, or remove roleplay positions, ranks, etc.
    • Create, modify, or remove any teams policies, positions, responsibilities, etc.
Network Supervisor
  • Is in charge of the following:
    • Assigned Servers and day-to-day operations.
    • Enforcement of roleplay of the servers.
    • Enforcement of rules & policies implemented on their assigned server including the staff team, affairs teams, and infrastructure teams.
  • Has authority over:
    • Division Leader and below
  • Is given the positions:
    • Executive roles
    • Any roleplay position at any time (no authoritative positions)
  • Can perform the following actions:
    • Promote and demote any staff to any rank of Head Administrator and below.
    • Promote and demote any Affairs teams members Managers and below.
    • Perform or execute any actions in regards to the global staff team
    • Create, modify, or remove any rules on any servers (with Director permission)
    • Promote and demote roleplay positions (in the absence or failure of a Division Leader)
    • Create, modify, or change roleplay (including roleplay rules, situations, etc.)
    • Any other actions that are in regards to the wellness and prosperity of the community.
Server Leadership
  • Has authority over:
    • Head Administrator and below
    • Affairs Manager and below
  • Is given the positions:
    • Server Leadership or DVL Specific Honorary Role
  • Can perform the following tasks:
    • Promote and demote any member of their respective staff team ranked Elite Administrator and below
    • Promote and demote Head Administrators.
    • Introduce new rules, roleplay, and jobs to the server with permission from the Board of Directors.
    • Appoint affairs leads & managers
    • Create tasks to delegate to the lower-ranked staff members.
    • Oversee all activities within the server.
    • Work on development with permission from the CEO and Development Team.
    • Appoint roleplay positions
      • Commanders
      • Roleplay jobs
      • Generals (non-honorary)
    • Can add or remove restrictions to HA honorary positions.
    • Alter staff guidelines with permission from the Board of Directors.
    • Review community changes, suggestions and log bugs reported in the Suggestion/Bug report section, on the forums.
  • Cannot perform the following actions:
    • Demote anyone without cause or evidence.
    • Ban longer than six months (unless permitted by the Executive Team.)
    • Create or ensue anything deemed harmful to the community (intentionally executing poor decision-making).
    • Forcefully remove people from positions without due cause and evidence of wrongdoing.
    • Create or remove jobs from the server without permission from the Board of Directors.
    • Add or remove rules regarding battalions or branches without first consulting the current Commander, Assigned Supervisor, and Board of Directors.
  • Must have experience:
    • 4 months as Head Admin
  • Has authority over:
    • Elite Admins and below
  • Is given the positions:
    • Server Leadership or HA Specific Honorary Role
  • Can perform the following tasks:
    • Approve staff applications to be accepted for staff interview.
    • Be assigned tasks by the Division Leader.
    • Attend all team meetings for their server.
    • Conduct staff interviews to introduce new Trial Moderators
    • Promote and demote staff with the Head Administration team during meetings.
    • Demote staff for breaking either staff or roleplay rules.
    • Approve and deny ban appeals.
    • Approve or deny staff resignations and leave of absences.
    • Handle all staff reports on EA and below.
    • Oversee the usage and change of staff documents.
    • Assign ranks to staff in-game and on TS
  • Cannot perform the following actions
    • Use staff rank to influence roleplay of the server.
    • Ban longer than four months (unless permitted by the Division Leader or Assigned Supervisor.)
    • Refuse to deal with problems brought by the community.
    • Act on their own behalf (unless an emergency situation.)
    • Jail in game for longer than 20 minutes.
Server Staff
  • Has authority over:
    • Administrators
    • Authority is given in the form of recommendations on documents.
    • May not “boss around”. You can suggest courses of action, but cannot enforce policies in the form of demotions.
  • Is given the positions:
    • None
  • Can perform the following tasks:
    • Take tickets and perform admin situations (“sits”.)
    • Enforce staff and roleplay policies.
  • Cannot perform the following actions:
    • Demote or promote staff.
    • Demote or promote roleplay ranks (unless given the authority within your roleplay position.)
    • Ban longer than three months (unless permitted by Server Leadership or Assigned Supervisor.)
    • Jail in game for longer than 20 minutes.
  • Has authority over:
    • Senior Moderators
    • Authority is given in the form of recommendations on documents.
    • May not “boss around”, can suggest courses of action, but cannot enforce policies in the form of demotions.
  • Is given the positions:
    • None
  • Can perform the following tasks:
    • Take tickets and perform admin situations (“sits”)
    • Enforce staff and roleplay policies
  • Cannot perform the following actions:
    • Demote or promote staff
    • Demote or promote roleplay ranks (unless given the authority within your roleplay position.)
    • Ban longer than one month (unless permitted by Server Leadership or Assigned Supervisor.)
    • Jail in game for longer than 20 minutes
  • Has authority over:
    • Moderators and Trial Moderators
    • Authority is given in the form of recommendations on documents.
    • May not “boss around”, can suggest courses of action, but cannot enforce policies in the form of demotions.
  • Is given the positions:
    • None
  • Can perform the following tasks:
    • Take tickets and perform admin situations (“sits”.)
    • Enforce staff and roleplay policies.
  • Cannot perform the following actions:
    • Demote or promote staff.
    • Demote or promote roleplay ranks (unless given the authority within your roleplay position.)
    • Jail in game for longer than 20 minutes.
  • Has authority over:
    • None
  • Is given the positions:
    • None
  • Can perform the following tasks:
    • Take tickets and perform admin situations (“sits”.)
  • Cannot perform the following actions:
    • Demote or promote staff.
    • Demote or promote roleplay ranks (unless given the authority within your roleplay position.)
    • Jail in game for longer than 15 minutes.
  • Has authority over:
    • None
  • Is given the positions:
    • None
  • Can perform the following tasks:
    • Take tickets and perform admin situations (“sits”.)
  • Cannot perform the following actions:
    • Demote or promote staff
    • Demote or promote roleplay ranks (unless given the authority within your roleplay position.)
    • Jail in game for longer than 15 minutes.
 
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