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ICEFUSE NETWORKS [GLOBAL STAFF POLICIES]

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Chain of Command
Board of Directors
Chief Executive Officer
Director of Personnel - Director of Infrastructure - Director of Affairs
Executive Team
Personnel Supervisor - Infrastructure Supervisor - Affairs Supervisor
Advisor


Server Leadership
Division Leader
Sector Lead
Head Administrator

Server Staff

Elite Administrator
Administrator
Senior Moderator
Moderator

Trial Moderator
Executive Policies
  • EP 1A: Any staff, higher up, or executive that wishes to resign must submit their resignation three days prior before departing from the community. Failure to do so will result in being banned from the community for a minimum of 4 months. The ban reason must state "Executive Order | EP1A | Failure to Resign”. Resignations may be accelerated by requesting it on the resignation form.
  • EP 1B: Advisors and Supervisors may only work on designated assignments within their departments. Directors have full authority over their respective departments.
  • EP 1C: Any staff members intoxicated to the point of their administrative decisions being impaired must NOT perform any staff duties until sober. Failure to follow this rule may result in suspension, demotion, or removal in severe cases.
  • EP 1D: Staff members or Executives are to recuse themselves from any interviews, reports, or administrative situations involving members who they have a personal rapport or bias towards. The staff members and executives may provide feedback on the discussed member, however they will not conduct interviews, accept/deny applications, or render punishments to that member.
  • EP 1E: The executive team reserves the right to remove, suspend, or ban any members or accounts found to be associated with any of the following activities: leeching, causing unnecessary drama, harassment, attacks, witch hunting, malicious activity, hacking, threats to life, exposing personal information, DDoS/DOX discussion, warz aka illegal/pirated downloads, or staff association with any malicious communities.
  • EP 1F: Staff members who need a break from their duties may post a “Leave of Absence (LOA)” for up to 14 days per month. If the staff member needs an extension beyond that, it requires approval from a Personnel Supervisor or above. While a staff member is on LOA, they are excused from hour requirements and any responsibilities they have from their teams. A staff member may be taken off LOA forcefully by their Division Leader if they are abusing the system to avoid tasks, punishments, or hour requirements.
  • EP 1G: In order to apply for staff, you must qualify with the following conditions:
    • You must be a current and active member of the server you are applying for.
    • [Garry’s Mod] You must be at least level 15 in-game.
    • [Rust] You must have 20 hours played on Icefuse Servers, and at least 30 hours played on Rust.
    • You must have membership access to the Icefuse Networks Teamspeak Server.
    • You may not be staff in another community.
    • You must be a member of your server’s trainer team if your server has one. If you are not in the team when your application is posted, you have 3 days to become one.
    • You must have no bans or infractions on your account in the past 30 days.
    • You must not apply to PP 1E.
  • EP 1H: All executives have a term of 2 months. After 2 months, they will be reviewed and either extended or removed from the executive team.
  • EP 1I: All executives are exempt from roleplay rules and punishments while playing on Executive jobs. However executives should not actively break rules.
  • EP 1J: All executives are exempt from staff rules and punishments, however they will act professionally at all times. Blatant rule breaking should be reported to their Director or the CEO.
  • EP 1K: Users who are exceedingly harmful to the members of the community by continued harassment, doxxing of other users, or threats against others may receive a ban for the reason "Excommunication". This is the highest level of punishment where we effectively sever all ties to the individual. Any user or member who has been "excommunicated" from the Network is to be removed from any friends list, group or other collective of a staff member or a user who holds an applied role play position (such as a commander or a general.) If the member refuses to remove the excommunicated individual, they may be disallowed or removed from their positions until a further review is completed.
  • EP 1L: Google Documents which are used in an official and authorized capacity for Icefuse Networks and/or its services shall be owned by our official Icefuse Networks Email: icefusenetworks@gmail.com.
  • PP 1A: Staff Members must enforce the official rules for their server.
  • PP 1B: Any staff caught breaking server rules or conducting themselves unprofessionally will result in a review by the Head Administration team of their server which may result in strikes, suspensions, demotions, or removal from the staff team.
  • PP 1C: All staff members are required to be on Teamspeak when playing on an icefuse server.
  • PP 1D: Members may only hold a staff rank on one server. Executive ranks are global to all servers.
  • PP 1E: Staff members that wish to transfer servers must make a request. Once the request is approved by both of the server’s Division Leaders, the staff member will take a one rank penalty. If the staff member is a Head Administrator or above, they will receive a two rank penalty. Staff members that are moderators or below are ineligible to transfer. Exceptions to this policy must be approved by the DOP or the CEO.
  • PP 1F: Members who are denied/removed from staff are ineligible to apply for any server for 30 days. Members who resign from staff must wait 14 days before applying for a staff team again.
  • PP 1G: All staff members must attend either the Western or Eastern staff meetings. If you are unable to attend a meeting, you must fill out an absence form for your server. Failure to attend or provide notice may result in withheld promotions or strikes.
  • PP 1H: All staff members must have a public steam profile, including public game details, as well as having the “IFN.GG” tag in their name.
    • Rust staff members may have private steam pages, in compliance with the rust policies.
  • PP 1I: Releasing information from private staff documents/discords including, but not limited to, staff documents, HA+ conversations, or administrative reports can result in a demotion or removal from staff. Serious cases may even incur a staff blacklist or server bans.
  • PP 1J: For servers that have a trainer team, it is required that all staff members below the rank of Head Administrator maintain a rank within the team.
  • PP 1K: Former staff members reapplying for staff may be eligible to be reinstated to staff and skip the trial moderator process. The applicant must not have any bans or punishments in the past 90 days and have left the team on good terms. All returning staff members must be held on a 14 day probation before being considered for promotion. Note: You are not able to use this to skip the trial process on a server that you weren't staff on prior. (i.e. a Former DarkRP EA tries to apply for Clone Wars will not receive Senior Moderator.)
    • Former Moderators and Senior Moderators are eligible to return as a Moderator.
    • Former Administrators through Head Administrator are eligible to return as a Senior Moderator.
    • Former Sector Leads and Division Leaders are eligible to return as an Administrator.
    • Former Executives may be eligible to return as an Administrator, depending on the server and their prior experience.
Rust Specific Policies
  • PPR 1A: Staff members at the ranks of Senior Moderator, Administrator, and Elite Administrator must maintain a rank in their Recruitment Team.
  • PPR 1B: In order to be promoted to certain ranks, you must meet the following criteria:
    • To reach Administrator:
      • Minimum 5 accepted referrals during your time at Moderator and Senior Moderator.
    • To reach Elite Administrator:
      • Minimum 10 accepted referrals during your time at Administrator.
    • To reach Head Administrator:
      • Minimum 20 accepted referrals during your time at Elite Administrator.
  • PPR 1C: Staff members are required to have at least 10 hours per week on Icefuse Servers, with at least 2 hours on “Low Population” servers.
  • AP 1A: Affairs Advisors have no immediate power within any affairs team, they must seek permission to enact their power via an Affairs Supervisor or the Director of Affairs.
  • AP 1B: All affairs managers are promoted by the overseer of the team with final approval from the Director of Affairs.
  • AP 1C: Affairs executives are not permitted to hold a permanent manager position on any affairs team, however, they may serve as an interim manager until a suitable candidate is found.
  • AP 1D: All changes (structural changes, policy changes, addition/removal of official documents) for any affairs team must be approved by the affairs executive team prior to release or implementation to an affairs team.
  • AP 1E: Team members found to be abusing or neglecting their roles and responsibilities are subject to immediate removal/demotion in that particular team. In addition to this, if any member is demoted to where they no longer fulfill a requirement for an affairs team, they are to be stripped of that team. Users who are banned from a server while in an affairs team are subject to review and may be removed from the team based on the severity of the ban.
    • a) Any HR members who are banned will be immediately removed from the team.
  • AP 1F: All reports on affairs managers must be brought to the affairs executive team directly and will be dealt with by the affairs executive team. All reports on affairs executives must be reported directly to the Director of Affairs.
  • AP 1G: The maximum manager positions an individual may hold is two.
  • AP 1H: Division Leaders may hold manager positions as long as they were promoted to manager while they were a Head Administrator or Sector Lead (must be approved by the affairs executive team.)
  • AP 1I: If a Head Administrator or Sector Lead wishes to join an affairs team as an officer, they must first be approved by the manager of that team. If they are not approved, they are instead enrolled into the team as the lowest rank of the team.
  • AP 1J: Any user who is found to be leaking details, evidence, or conversations about a HR report will be banned up to 6 months from all Icefuse Servers.
  • IP 1A: A member of any Infrastructure Team that abuses any given abilities, commands, privileges or permissions as provided by their role within an Infrastructure Team shall be removed and blacklisted from all teams which fall under the Infrastructure Department. A ban may be issued depending on the severity of the issue.
  • IP 1B: Our Forums, TeamSpeak 3 server and various Discord servers operated under the Network umbrella are the sole authority of the Infrastructure Department. All promotions, demotions and disciplinary actions within these services must be approved or authorized by policy or by direct instruction from an I.S, the D.O.I or the C.E.O.
  • IP 1C: The D.O.I shall select a member to serve as a Head of a singular team within the department. A single member cannot serve as a Head for multiple teams within the department.
  • IP 1D: Team moderators have the final decision on any moderation decisions made on their respective platforms. The Infrastructure Supervisors and Director of Infrastructure have the final say on these matters.
  • IP 1E: Moderation actions taken on the Forums, TeamSpeak, and Discords must be logged to their appropriate areas.
  • IP 1F: The IFN Support Team is responsible for interviewing new guests on the TeamSpeak and assist with technical support. Support Agents reserve the right to reject any guest on TeamSpeak with sufficient reason and may use the TeamSpeak jail and other moderation if needed.
  • IP 1G: Any Official Icefuse Discord must abide by our networks policies and rules. In addition to this, all staff/RP communications in relation to the server must be handled on that discord, not unofficial discords.
  • IP 1H: Any major TeamSpeak and Forum issues shall be reported directly to the DOI if there is no predefined COC for the issue.
  • IP 1I: Any user posting or discussing any content on any Icefuse TeamSpeak, Forum or Discords that is related to, Pornography, Sexually Suggestive, Threats to other members of the community or themselves, Suicide or self-harm, Racism, Homophobia, Sexism, Harassment, Gore, Malicious links, Pirated content, Malicious Programs, Leaking Personal Info or anything else that is considered harmful to the community or towards a person or group in any way, will be liable to removal and or extreme punishment up to a permanent ban on all Icefuse TeamSpeak, Forum and Discord platforms under discretion of the Infrastructure Moderator dealing with the situation or the I.S, D.O.I, or C.E.O.
  • IP 1J: Any guests, users, members, or staff who visit our TeamSpeak, Forum and Discord platforms are subject to the Icefuse Networks Rules associated to that platform & all Policies and TOS at all times. All users explicitly agree to follow these set policies and rules when accessing our TeamSpeak, Forums, Website, Discords, or any other domain associated with Icefuse.net / Icefuse Networks.
  • IP 1K: Any user found using exploits or bugs on any Icefuse TeamSpeak, Forum or Discords will be subject to punishment up to a permanent ban. Any bugs or exploits found must immediately be reported to the I.S or D.O.I.
  • IP 1L: Any users found to be using any of our TeamSpeak, Forum or Discords to flame, slander, or generally cause drama will be punished severely, including up to a permanent ban from all of the said platforms hosted by Icefuse Networks. Complaints about staff or members shall be directed through the appropriate chain of command, instead of publicly slandering, being malicious or causing drama. This is to protect the general well-being and good nature of the community.
  • IP 1M: All staff must have the same name for the IFN Forums, TeamSpeak, Discords and any other platform hosted by Icefuse Networks (if available). This is to ensure people can be found easily and to limit confusion.
  • IP 1N: TeamSpeak must be used as the main voice communication platform for subjects related to Icefuse Networks, including but not limited to, RP and non-RP training, tryouts, disciplinary actions, RP missions etc. No IFN Discords may use or have voice channels unless explicitly approved by the D.O.I, or C.E.O.
  • IP 1O: Infrastructure Supervisor permissions and access are assigned and under the sole discretion of the D.O.I and C.E.O. Infrastructure Supervisors hold the rank of Support Overseer, they oversee the TeamSpeak, Forum and Discord Moderation Teams along with moderation of those platforms, process Forum Rank Requests along with TeamSpeak, Forum and Discord ban appeals, reports, suggestions/bug reports and anything else permitted by the D.O.I, and act as a chain-of-command for the D.O.I. Anyone attempting to contact the D.O.I should first go to an I.S unless the situation is urgent.
  • IP 1P: This policy and it’s outlined directives are subject to change at any time at the discretion of the D.O.I and C.E.O
Personnel Department
  • Is in charge of the following:
    • All staff duties, responsibilities, functions, and daily activities.
    • Staff beneath the rank of Personnel Supervisor.
    • Rules and roleplay of the servers..
  • Has authority over:
    • Personnel Supervisors
    • Personnel Advisors
    • Division Leaders and below
  • Is given the positions:
    • Executive roles
    • Any roleplay position at any time (no authoritative positions)
  • Can perform the following actions:
    • Promote and demote any staff to any rank of Division leader and below
    • Perform or execute any actions in regards to the global staff team and its subdivisions
    • Create, modify, or remove any rules on any servers
    • Promote and demote roleplay positions (in the absence or failure of a Division Leader)
    • Create, modify, or change roleplay (including roleplay rules, situations, game master events, etc.)
    • Create, modify, or remove roleplay positions, ranks, etc.
  • Is in charge of the following:
    • Global staff team SL and below
    • Enforcement of roleplay of the servers
    • Enforcement of rules implemented on the servers
    • Enforcement of policies implemented on the staff team
  • Has authority over:
    • All Sector Leads and below
  • Is given the positions:
    • Executive roles
    • Any roleplay position at any time (no authoritative positions)
  • Can perform the following actions:
    • Promote and demote any staff to any rank of SL and below (with DOP permission)
    • Perform or execute any actions in regards to the global staff team
    • Create, modify, or remove any rules on any servers (With DOP permission)
    • Promote and demote roleplay positions (in the absence or failure of a Division Leader)
    • Create, modify, or change roleplay (including roleplay rules, situations, etc.)
    • Any other actions that are in regards to the roleplay or staff team of the community.
Affairs Department
  • Is in charge of the following:
    • Recruitment
    • Trainer
    • Game Master
    • Global Meetings
    • Community Events / Community Outreach
    • Fundraisers and Giveaways
    • Public Announcements
    • Human Resources
  • Has authority over:
    • Affairs Supervisors
    • Affairs Advisors
    • Affairs Team Managers and below
  • Is given the positions:
    • Executive roles
    • Any roleplay position at any time (no authoritative positions)
  • Can perform the following actions:
    • Promote and demote any member to rank of Overseer and below to any team of the Affairs Department.
    • Create, modify, or delete positions, ranks, etc. of any Affairs team and their respective members.
    • Create, modify, or delete any rules regarding the Affairs teams and the functions that they perform.
    • Create or remove Affairs teams with the permission of the CEO.
    • Charge a member of the Affairs Department with tasks specific to the Affairs Department.
  • Is in charge of the following teams:
    • Recruitment
    • Trainer
    • Game Master
    • Human Resources
  • Has authority over:
    • Team Managers and below
  • Is given the positions:
    • Executive roles
    • Any roleplay position at any time (no authoritative positions)
  • Can perform the following actions:
    • Promote and demote any Manager of any Affairs Department with explicit approval from the DOA
    • Promote and demote any member to rank of Lead and below to any team of the Affairs Department.
    • Charge a member of the Affairs Department with tasks specific to the Affairs Department.
    • Any other form of action if granted by the Director of Affairs.
Infrastructure Department
  • Is in charge of the following:
    • Infrastructure Supervisors
    • Infrastructure Advisors
    • Forums
    • Teamspeak
    • Discord
    • Support
  • Is given the positions:
    • Executive roles
    • Any roleplay position at any time (no authoritative positions)
  • Can perform the following actions:
    • Change, modify or delete any ranks, positions, etc. on any of the Infrastructure teams.
    • Can add or delete Infrastructure teams with permission from the CEO
    • Can change, modify, or delete roles performed by members of the Infrastructure teams.
    • Add, modify, delete, or change the forums, TeamSpeak, Discord, etc. with the permission from the CEO
    • Promote or demote any member of the infrastructure team, below the rank of Advisor, with a valid reason
    • Add, modify, or delete channels within the TeamSpeak.
  • Is in charge of the following:
    • TeamSpeak / Forum Moderation/ Support teams
    • Enforcement of the forum / teamspeak rules / regulations
    • Enforcement implemented on the TeamSpeak / Forum Moderation, and Support teams.
  • Is given the positions:
    • Executive roles
    • Any roleplay position at any time (no authoritative positions)
  • Can perform the following actions:
    • Promote and demote any TeamSpeak / Forum Moderators & Support Members.
    • Perform or execute any actions in regards to the teams above.
    • Create, modify, or remove channels on TeamSpeak.
    • Charge a member of the TeamSpeak / Forum & Support teams with task.
Server Leadership
  • Has authority over:
    • Sector Leads and below
    • Affairs Leads and below
  • Is given the positions:
    • Server Leadership or DVL Specific Honorary Role
  • Can perform the following tasks:
    • Promote and demote any member of their respective staff team ranked Elite Administrator and below
    • Promote and demote Head Administrators and Sector leads with Personnel Supervisor+ permission.
    • Introduce new rules, roleplay, and jobs to the server with permission from the DOP or CEO.
    • Appoint Lead positions with the permission from the manager or overseer of that team.
    • Create tasks to delegate to the lower ranked staff members.
    • Oversee all activities within the server.
    • Work on development with permission from the CEO and Development Team.
    • Appoint roleplay positions
      • Commanders
      • Roleplay jobs
      • Generals (non-honorary)
    • Can add or remove restrictions to HA honorary positions.
    • Alter staff guidelines with permission from the DOP.
    • Review community changes, suggestions and log bugs reported in the Suggestion/Bug report section, on the forums.
  • Cannot perform the following actions:
    • Demote anyone without cause or evidence.
    • Ban longer than six months (unless permitted by the Personnel Department.)
    • Create or ensue anything deemed harmful to the community (intentionally executing poor decision-making).
    • Forcefully remove people from positions without due cause and evidence of wrongdoing.
    • Create or remove jobs from the server without permission from the CEO.
    • Add or remove rules regarding battalions or branches without first consulting the current Commander, DOP, and CEO.
  • Must have experience:
    • 4 months as Head Admin or 2 months Sector Lead
  • Has authority over:
    • Head Administrators and below
  • Is given the positions:
    • Server Leadership or HA Specific Honorary Role
  • Can perform the following tasks:
    • Can perform Division Leader tasks or activities during the official absence of the Division Leader.
    • All other tasks that can be performed by a Head Administrator.
    • Be assigned tasks by the Division Leader.
    • Attend all team meetings for their server.
    • Demote Head Admins if given proof of rule-breaking and with permission of the Division Leader.
    • All tasks similar to the Head Administrator.
  • Cannot perform the following actions:
    • Act on their own behalf (cannot assign themselves tasks without permission from Division Leader or Personnel Supervisor+)
    • The same as stated below for Head Admins.
  • Must have experience:
    • 2 months as Head Admin.
  • Has authority over:
    • Elite Admins and below
  • Is given the positions:
    • Server Leadership or HA Specific Honorary Role
  • Can perform the following tasks:
    • Approve staff applications to be accepted for staff interview.
    • Conduct staff interviews to introduce new Trial Moderators
    • Promote and demote staff with the Head Administration team during meetings.
    • Demote staff for breaking either staff or roleplay rules.
    • Approve and deny ban appeals.
    • Approve or deny staff resignations and leave of absences.
    • Handle all staff reports on EA and below.
    • Oversee the usage and change of staff documents.
    • Assign ranks to staff in-game and on TS
  • Cannot perform the following actions
    • Use staff rank to influence roleplay of the server.
    • Ban longer than four months (unless permitted by the Division Leader or Personnel Department.)
    • Guest interviews/support interviews without a support agent rank.
    • Refuse to deal with problems brought by the community.
    • Act on their own behalf (unless an emergency situation.)
    • Jail in game for longer than 20 minutes.
Server Staff
  • Has authority over:
    • Administrators
    • Authority is given in the form of recommendations on documents.
    • May not “boss around”. You can suggest courses of action, but cannot enforce policies in the form of demotions.
  • Is given the positions:
    • None
  • Can perform the following tasks:
    • Take tickets and perform admin situations (“sits”.)
    • Enforce staff and roleplay policies.
  • Cannot perform the following actions:
    • Demote or promote staff.
    • Demote or promote roleplay ranks (unless given the authority within your roleplay position.)
    • Ban longer than three months (unless permitted by Server Leadership or Personnel Department.)
    • Jail in game for longer than 20 minutes.
  • Has authority over:
    • Senior Moderators
    • Authority is given in the form of recommendations on documents.
    • May not “boss around”, can suggest courses of action, but cannot enforce policies in the form of demotions.
  • Is given the positions:
    • None
  • Can perform the following tasks:
    • Take tickets and perform admin situations (“sits”)
    • Enforce staff and roleplay policies
  • Cannot perform the following actions:
    • Demote or promote staff
    • Demote or promote roleplay ranks (unless given the authority within your roleplay position.)
    • Ban longer than one month (unless permitted by Server Leadership or Personnel Department.)
    • Jail in game for longer than 20 minutes
  • Has authority over:
    • Moderators and Trial Moderators
    • Authority is given in the form of recommendations on documents.
    • May not “boss around”, can suggest courses of action, but cannot enforce policies in the form of demotions.
  • Is given the positions:
    • None
  • Can perform the following tasks:
    • Take tickets and perform admin situations (“sits”.)
    • Enforce staff and roleplay policies.
  • Cannot perform the following actions:
    • Demote or promote staff.
    • Demote or promote roleplay ranks (unless given the authority within your roleplay position.)
    • Jail in game for longer than 20 minutes.
  • Has authority over:
    • None
  • Is given the positions:
    • None
  • Can perform the following tasks:
    • Take tickets and perform admin situations (“sits”.)
  • Cannot perform the following actions:
    • Demote or promote staff.
    • Demote or promote roleplay ranks (unless given the authority within your roleplay position.)
    • Jail in game for longer than 15 minutes.
  • Has authority over:
    • None
  • Is given the positions:
    • None
  • Can perform the following tasks:
    • Take tickets and perform admin situations (“sits”.)
  • Cannot perform the following actions:
    • Demote or promote staff
    • Demote or promote roleplay ranks (unless given the authority within your roleplay position.)
    • Jail in game for longer than 15 minutes.
 
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